Domestic Shipping (Australia): We have been supplied the below Christmas shipping cut off dates by Australia Post. We will ensure any orders made by these dates will be shipped by that day, however due to Covid-19 and the volume of mail at this time of year, we cannot guarantee that Australia Post will delivery your parcel by the designated date.

International Shipping: Due to the variances with our shipping providers and your location, we can not provide exact dates for order cut offs and arrival dates, especially due to the ever changing landscape Covid-19 presents.  Trust that we will ship your product off within 24 hours of ordering, with the travel time dependent on your country's mail provider.

A replacement or refund will only be provided if a product is faulty. 

We do not refund for change of mind purchases or incorrect orders.

Requests for returns must be made within 14 days of receiving the product, by emailing hello@macabalm.com. The item(s) must be returned in their original condition and packaging; no refund can be made for products that have been opened.

Where the product is faulty, macabalm will cover the cost of replacement shipping.